Annual Reports

Winner
John Wayne Airport

Honorable Mentions
San Diego International Airport
Nashville International Airport
Orlando International Airport


Brand Identity

Winner
Memphis International Airport

Honorable Mentions
DFW International Airport
Edmonton International Airport


Digital Advertising

Winner
Gerald R. Ford International Airport

Honorable Mentions
Edmonton International Airport
Mineta San Jose International Airport
Louisville International Airport


Marketing Campaigns

Small Airport - Winner
Billy Bishop Toronto City Airport

Honorable Mention
Louisville International Airport

Medium Airport - Winner
Pittsburgh International Airport

Large Airport - Winner
DFW International Airport

Honorable Mention
San Diego International Airport


Partnering With Carriers

Winner
Aéroports de Montréal

Honorable Mentions
Oakland International Airport
San Diego International Airport
Raleigh-Durham International Airport
 


Print Communications

Winner
San Francisco International Airport

Honorable Mentions
Toronto Pearson Airport
San Diego International Airport
DFW International Airport
Edmonton International Airport


Promotional Items

Winner
Nashville International Airport

Honorable Mentions
Chicago Department of Aviation
Miami International Airport
Houston Airport System
Prince George International Airport


Radio Advertising

Winner
Fort Lauderdale-Holllywood International Airport

Honorable Mention
Louisville International Airport


Video

Winner
Memphis International Airport

Honorable Mentions
Cleveland Hopkins International Airport
Denver International Airport
Edmonton International Airport
 


Community Education

Winner
Tampa International Airport

Honorable Mentions
Vancouver Airport Authority
Cincinnati/Northern Kentucky International Airport
San Antonio International Airport
Prince George International Airport


Newsletters

Winner
Cincinnati/Northern Kentucky International Airport

Honorable Mentions
Memphis International Airport
Wichita Dwight D. Eisenhower National Airport
Miami International Airport


Public Relations Campaigns

Winner-Small Airport
Memphis International Airport

Honorable Mention
Billy Bishop Toronto City Airport

Winner-Medium Airport
Nashville International Airport

Winner-Large Airport
Miami International Airport

Honorable Mention
Phoenix Sky Harbor International Airport


Social Media Campaigns

Winner
Tampa International Airport

Honorable Mentions
Memphis International Airport
Edmonton International Airport
Pensacola International Airport


Special Events

Winner
McGhee Tyson Airport

Honorable Mentions
Vancouver Airport Authority
Miami International Airport
Chicago Department of Aviation


Responsive Communications

Winner
Austin-Bergstrom International Airport

Honorable Mentions
Denver International Airport
Toronto Pearson International Airport
Vancouver Airport Authority


Websites

Winner
Vancouver Airport Authority

Honorable Mention
Cincinnati/Northern Kentucky International Airport


Customer Service Programs

Winner – Small Airport
Asheville Regional Airport

Winner – Medium Airport
Calgary International Airport

Honorable Mention
Pittsburgh International Airport

Winner – Large Airport
Vancouver Airport Authority

Honorable Mentions
Miami International Airport
DFW International Airport


Customer Service Technology Innovation

Winner
Houston Airport System

Honorable Mentions
Oakland International Airport
Vancouver Airport Authority
Newark Liberty International Airport


Partnering with Concessionaires/Service Providers

Winner
Chicago Department of Aviation

Honorable Mentions
Mineta San Jose International Airport
John F. Kennedy International Airport
Vancouver Airport Authority