2016 Business of Airports - Commercial Management Committee Workshop

April 4 - April 6, 2016 - Orlando, FL

Download Agenda Here


Monday, April 4

2015 Concessions Benchmarking Summary Presentation


Present Your Airport’s Upcoming Opportunities


Tuesday, April 5

Session 1A: Blurring the LInes - is it Food or is it Retail?


Session 2A: Making the Connection Personal with Customer Service and Technology (No presentations)

  • Rick Belliotti, Director, Information & Technology Services Department, San Diego County Regional Airport Authority
  • Stuart Garrett, Project Manager, Aviation & Federal, Burns & McDonnell
  • Lex Kendall, Co-Founder & COO, The New Stand
  • ‎Cheryl Nashir, Director, Revenue Development & Management, ‎San Francisco International Airport
  • Joe Waller, Chief Executive Officer, Pacific Gateway Concessions


Session 3A: Incorporating Local Culture and Sense of Place in Concessions


Wednesday, April 6

Session 4A: New Strategies to Turn Your Car Lots into a Lot of Gold