2012 Airport Concessions Conference

November 12, 2012 - November 14, 2012 / Denver, CO

Hotel Information

1550 Court Place
Denver, Colorado 80202
Phone: 303-893-3333
Toll-Free: 800-325-3535

For hotel reservations, please call Sheraton Denver Downtown Hotel directly at 303-893-3333 or toll-free at 800-325-3535. Be sure to identify yourself as being with the ACI-NA Airport Concessions Conference to receive the special group rate of $ 169.00 USD single/double occupancy plus applicable tax. 

The last day to receive this rate is October 19, 2012.  Rooms may sell out before this date. Make your reservations early! 


Convention and Visitors Bureau

Denver Int'l Airport


Don't miss out on your chance to network with other airport concessions colleagues!  In addition to networking opportunities, this all-in-one conference offers the latest in retail and restaurant design, merchandising trends, and much more. Learn about exciting innovations in airport terminal concession concepts and revenue strategies!

Speed Dating
Participate in this exciting networking session where airports, concession operators, and small business owners can meet and exchange contacts for future business relationships.

Please click here to sign up for Speed Dating. The final deadline to register for Speed Dating will be November 12, 2012.

Airport Tour
To attend the tour of Denver International Airport, please click here to sign up for the tour no later than November 12, 2012. 

Global Training Workshop
This half day workshop held in conjunction with the ACI-NA Airport Concessions Conference.The objective of this ACI Global Training workshop will be to give an overview of:

  • Airport industry & Economic Characteristics
  • Nature and Structure of Revenues
  • Determinants and Structure of Costs

Over the past 30 years, airports have evolved from being simply municipal or Government infrastructure providers into sophisticated and business-oriented service providers. As in every industry the pressure to operate efficiently is constant and arises from customers and stakeholders alike.

In recent years airports have played a critical role in keeping air traffic affordable and stabilizing operating costs for airlines. Or, as it was the case after September 11, 2001 and SARS, have shown high flexibility in dealing with their airlines customers to relieve some of the financial pressure they came under. This workshop that will be held on Monday, November 12 from 8:00 a.m.- 12:00 p.m. is designed to enhance and update your knowledge on airport economics.

Speaker: Dr. Patricia Ryan

Who Should Attend
Airport Management
Concession Managers
Commercial Managers
Concession Consultants
Property & Leasing Managers
Customer Service Representatives
Airport Concession Professionals
Concession Operators and Developers
Any professional interested in learning about aviation trends or meeting the industry's leaders
Registration Information

Your Conference Registration Includes:
All conference materials
Continental Breakfast (Tue, Wed)
Lunch (Tue)
Morning/Afternoon coffee breaks (Tue, Wed)

Hors d'oeuvres reception (Tue)
Airport Tour(if you choose to attend)

On-Site Registration Fees (after November 7)
 ACI/ACI-NA/CAC Member: $895 USD
 Non-Member: $1,295 USD
 U.S./Canadian Federal Govt:  $475 USD
Student: $150 USD
Guest*:  $75 USD

Global Training Workshop
Monday, November 12
8:00 am - 12:00 pm
Registration Fee:  $50 USD

*Guest Registration:  Each Guest registrant must be the guest of a conference registrant.  Guests may not register on their own.  A guest is a spouse/significant other, friend or adult child who is not in an industry-related occupation.  A co-worker or an associate within the industry may not use the Guest registration category. Be sure to send an email to meetings@aci-na.org with your name and your guest name, city & state.  The guest fee includes the  Tuesday, Nov 13 welcome reception; and Thursday, Nov 15 airport tour.  If a guest wishes to attend any educational programming, s/he must register for the full conference.

Advance Registration is now closed.  If you have not yet registered, you can do so on-site during the following hours:

  • Monday, November 12:  7:30 am - 5:00 pm
  • Tuesday, November 13:  7:30 am - 4:30 pm
  • Wednesday, November 14:  8:00 am - 1:00 pm

Host Airport