2016 ACI-NA/AAAE Airport Customer Experience Symposium

February 22, 2016 - February 25, 2016 / Ft. Lauderdale, FL

Hotel Information

2301 SE 17 ST Causeway
Ft Lauderdale, FL, 33316

(954) 525-6666


Even though budgets everywhere are getting tighter and tighter, it seems airport customer service and volunteer coordinator professionals are being asked to do more and more in terms of taking care of "their" customers-the traveling public-but are being given fewer and fewer resources to do it. What better way to tackle these challenges than to network with your colleagues who truly do feel your pain, who have been through what you're going through, and who have come up with innovative and cost-effective ways to address these issues?

Who Should Attend
  • Airport concessions professionals
  • Airport customer service professionals
  • Airport directors
  • Airport operations professionals
  • Airport public affairs professionals
  • Marketing directors
  • Passenger services professionals


Host Airport