ACI-NA/AAAE Airport Customer Experience Symposium

March 6, 2018 - March 9, 2018 / Dallas, TX

Hotel Information

Rooms are being held at the Fairmont Dallas, 1717 N. Akard Street, Dallas, Texas 75201, phone 214.720.2020. All attendees will receive a special rate of $209 single/double. The last day to receive this discounted rate is Friday, February 9, 2018. 

Rooms may sell out before this date, be sure to make your reservation today! Reservations made after this date only can be honored on a space and rate available basis. To make your reservation, book online or call the Hotel Reservations Department at 1.866.540.4427 and identify yourself as part of the AAAE/ACI-NA group. Guaranteed reservations must be canceled at least 72 hours prior to arrival date to avoid penalty of one night’s room and tax.


Learn how to delight your customers by providing an exceptional airport customer experience at this informative and exciting symposium. The third annual Airport Customer Experience Symposium is suitable for all airport customer experience representatives, customer service consultants, airport directors, and those interested in airports and the customer experience.

For more information, please click here.

For sponsorship inquiries and information, please click here.

Who Should Attend
  • Airport concessions professionals
  • Airport customer service professionals
  • Airport directors
  • Airport operations professionals
  • Airport public affairs professionals
  • Marketing directors
  • Passenger services professionals
Registration Information
REGISTRATION FEE (in U.S. funds drawn on a U.S. bank):
Includes the welcome reception, two continental breakfasts, one lunch, refreshment breaks, the on-site tour and all handouts.  
On or Before January 19

ACI-NA/AAAE: Member: $575
Non Member: $750

After January 19
ACI-NA/AAAE Member: $675
Non Member: $850

Click here for additional registration information.

Host Airport